Privacy Policy
Healthy Mind Cleaning
Operated by RVA Healthy Mind House Cleaning LLC
Website: www.healthymindcleaning.com
Last Updated: October 26, 2026
1. Our Commitment to Privacy
Healthy Mind Cleaning respects the privacy, dignity, and confidentiality of every client and website visitor. We understand that inviting someone into your home and sharing personal circumstances requires trust.
This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website and services.
2. Information We Collect
Depending on how you interact with us, we may collect:
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Names, email addresses, telephone numbers, and service addresses.
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Consultation requests, scheduling information, and service preferences.
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Photographs, videos, and descriptions of areas requiring services.
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Information voluntarily shared regarding household needs, challenges, or circumstances.
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Booking, invoice, transaction, and payment confirmation information.
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Website usage information, cookies, and similar technologies.
We ask clients to share only information reasonably necessary to evaluate and provide requested services.
3. How We Use Information
We use collected information to:
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Respond to inquiries and consultation requests.
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Evaluate service needs and prepare estimates.
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Schedule and deliver services.
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Process invoices and payments.
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Communicate regarding appointments, follow-up services, and ongoing support.
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Improve our website, services, and customer experience.
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Maintain business records and meet applicable legal obligations.
4. Client Confidentiality and Photographs
Healthy Mind Cleaning provides judgment-free services and recognizes the importance of protecting clients' privacy.
Photographs or videos may be requested or taken for assessments, service planning, documentation, and progress tracking.
We will not publicly share identifiable photographs of clients' homes for advertising, social media, or promotional purposes without obtaining permission.
Clients may decline promotional photography without affecting their eligibility for services.
We recommend documenting promotional consent in writing to clarify which images may be used and where they may appear.
5. Website Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support website functionality, understand website activity, and improve visitor experiences.
We use Usercentrics to provide cookie consent options. Visitors may accept, decline, or adjust applicable cookie preferences through the consent banner or privacy settings.
Certain essential technologies may be necessary for the website to operate.
6. Third-Party Service Providers
We may use third-party providers for website hosting, booking, customer communications, payment processing, reviews, and other business operations.
These providers may process information necessary to deliver their services, subject to their applicable privacy practices and contractual obligations.
We do not sell client contact information to third parties for their independent marketing purposes.
7. Payment Information
Payments may be processed through third-party payment service providers.
Payment information is handled according to the applicable processor's security and privacy practices. Healthy Mind Cleaning does not require clients to provide full payment card details through ordinary website contact forms.
8. Data Protection and Retention
We take reasonable administrative and technical precautions to protect personal information against unauthorized access, disclosure, alteration, or loss.
Information is retained for as long as reasonably necessary for service delivery, legitimate business purposes, recordkeeping, dispute resolution, and applicable legal requirements.
No electronic transmission or storage system can be guaranteed completely secure.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain, subject to applicable legal requirements and permitted exceptions.
You may also manage applicable website cookie preferences through our privacy settings.
10. Children's Privacy
Our website and services are intended primarily for adults seeking household and related support services.
We do not knowingly solicit personal information directly from children under 13 through our website.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.
The updated policy will be published on this website with a revised effective date.
12. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Healthy Mind Cleaning
RVA Healthy Mind House Cleaning LLC
Website: www.healthymindcleaning.com
Contact: Through our website's Contact Us page.